Legal

Return Policy

Last updated: July 15, 2026

General Returns

We want you to be satisfied with your purchase. Unused, uninstalled items in their original packaging may be returned within 30 days of delivery for a full refund of the item price (excluding original shipping charges).

Custom-built items, special orders, and electrical components are non-returnable unless they arrive damaged or defective.

How to Start a Return

  • Call us at (505) 402-4505 or email devilbissmotorsports@gmail.com within 30 days of receiving your order.
  • Provide your order number and the item(s) you wish to return.
  • We will issue a Return Authorization (RA) number and provide return shipping instructions.
  • Pack the item(s) securely in their original packaging with the RA number clearly marked on the outside of the box.

Refunds

Refunds are issued to the original payment method once we receive and inspect the returned item(s). Inspection typically takes 2–3 business days.

Original shipping charges are non-refundable. Return shipping is the responsibility of the customer unless the return is due to our error (wrong item shipped, defective product, or damage in transit).

Exchanges

To exchange an item, please start a return for the original item and place a new order for the replacement. This ensures the fastest turnaround for getting the correct part to you.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery at (505) 402-4505. We will arrange for a replacement or full refund at no charge to you, including return shipping.

Please have your order number and photos of the damaged item/box ready when you call.

Non-Returnable Items

  • Custom-built chassis and chassis components
  • Special order items
  • Installed or used parts
  • Electrical components and wiring
  • Clearance or sale items (final sale)